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PulseCAD integration

If you run PulseCAD, the radio console can live on your dispatch board.

Turning it on

In PulseCAD, go to Admin → Integrations → PulseRadio and press Turn On.

That is the whole link. Your community becomes visible in PulseRadio and its radio settings are created the first time anything asks for them. There is no key to copy and nothing to configure on the other side.

The community owner does this

Turning PulseRadio on, and turning it off again, are both the owner's, and deliberately narrower than the rest of Integrations: it switches on a whole additional product for the community. An admin will not see the button. If you are the owner and the panel is not there at all, ask PulseTech rather than assuming the integration is broken.

Turning it off again is non-destructive: your channels, zones, radios and recordings all remain, and turning it back on restores them exactly as they were.

What your dispatchers get

  • A Radio panel on the dispatch board; add it from Edit Board.
  • A full-screen Radio tab, for a seat that works comms rather than incidents.

Both are the same live radio session. Moving between them, or dragging the panel around the board, does not interrupt a transmission; the console is mounted once and simply repositioned.

Radios can follow your CAD departments

On the Channels page, choose By PulseCAD department and tick the departments that get a radio of their own. Who is in each department comes straight from PulseCAD, so nobody is entered twice: move somebody in PulseCAD and their radio follows.

Somebody in two departments gets the radio for the department they are signed on in as a PulseCAD unit, or the one they pick under Working as when they are not signed on. People in no department get the everyone radio.

Accounts join up on their own

Your PulseCAD account and your PulseRadio account are still two separate records, but if the same PulseTech sign-in owns both, PulseRadio works that out and joins them the first time you sign in. There is nothing to fill in and no code to paste.

That join is what puts your callsign on the board, and what lets a channel be opened to a whole department rather than to people one at a time.

Being in PulseCAD does not put you on the radio

Joining the accounts grants nobody radio access. An owner or admin still lets each person in: a join link or an approved request on Invites, and a role on People. A PulseCAD role gives nothing here on its own.

The reverse is not true, and that is deliberate. If somebody is suspended or banned in PulseCAD, they come off the radio at once, cannot reconnect, and lose any channel their department was giving them. A PulseCAD admin restoring their membership puts it back.

Anybody can see whether their own account is joined, and to which PulseCAD account, under Connections → PulseCAD. If it ever names the wrong one, unlink it there and sign in again; the right one is worked out from your sign-in.

Your callsign is not shown there. It comes from whichever unit you are signed on to in PulseCAD, so it belongs to a shift rather than to the link, and it appears on the board where you use it.

Push-to-talk

Your talk control works anywhere on the CAD board: while you are writing a call, looking at the map, or anything else. You do not need to click into the radio panel first.

CAD forwards the key to the radio, so only the keys you have actually bound as talk controls are passed through; everything else stays with CAD.

One thing to avoid

If you bind your radio talk control to one of CAD's own shortcuts (F4, F5, F8, F10, F12), the radio takes it, and that CAD shortcut will stop working. Pick something else: a backquote, a caps lock, or a mouse side button.

Callsigns

In a linked community the console shows a dispatcher's CAD unit callsign where a name would otherwise appear, so the same person is not called two different things on two screens of the same product.

A PulseRadio account is linked to the PulseCAD account that uses the same PulseTech sign-in, including when the PulseCAD account is made after the radio one. The link is picked up within a few minutes, with no need to sign in again.

When there is no callsign to show, because the person is not signed on as a unit and never has been, the radio uses their alias, then their account name, then the name their FiveM game server last reported, then their PulseCAD account name.