Taking courses¶
The lesson player is where you work through a course: reading, watching, answering checks, and completing lessons one by one.
The player layout¶
When you open a course, the screen splits in two:
- Main area (left): the current lesson's content.
- Lesson list (right): every lesson in the course, grouped by module, with a checkmark next to the ones you've completed and a running "X / Y lessons complete" count. Click any lesson to jump to it.
On a narrow screen (a phone, or a small browser window) the two stack instead: the lesson content comes first and the lesson list sits underneath it.
Use the ← Previous and Next → buttons at the bottom of a lesson to move through the course in order. The counter between them shows your position (e.g. "3 / 12").
Bookmark a lesson
Click the bookmark icon at the top of a lesson to flag it. Bookmarked lessons get a marker in the lesson list so you can find them again. See Notes & discussions.
Lesson block types¶
A lesson is built from blocks. You'll encounter these:
| Block | What it is |
|---|---|
| Text | Formatted reading content. |
| Image | A picture, optionally with a caption. |
| Video | A video player, sometimes interactive (see below). |
| Audio | An audio clip with standard play controls. |
| File | A downloadable attachment (such as a PDF). Click Download to save it. |
| Embed | Content from another site, shown inline in a frame. |
| Callout | A highlighted note drawing attention to something important. |
| Knowledge check | A quick question inside the lesson (see below). |
| Quiz | A graded assessment; opens the quiz runner. |
Knowledge checks¶
A knowledge check is a single question embedded in the lesson. Choose your answer and click Submit answer; you'll see whether you were correct, often with an explanation. If you miss it, use Try again; the number of attempts left is shown.
Checks marked required must be answered correctly before the lesson can complete. If a required check runs out of attempts, see When you're stuck.
Interactive video¶
Some videos are interactive and use custom controls instead of the standard player. Everything you need is on the control bar under the video:
| Control | What it does |
|---|---|
| Play / pause | Start or stop playback (or click the video). |
| Progress track | Shows how much you've watched; markers indicate chapters and in-video questions. |
| Speed | Cycle playback speed (0.75× up to 2×). |
| CC | Toggle captions on or off, when the video has them. |
| Chapters | Open the chapter menu and jump to a section. |
| Mute | Silence or restore audio. |
| Fullscreen | Expand the video to fill your screen. |
On a phone the control bar wraps onto two rows, with the progress track on its own line. To keep the buttons on a single row there, the running time shows how far in you are without the total, and the NO-SKIP flag is not displayed; no-skip still applies, and the progress track still shows how far forward you are allowed to go.
Keyboard controls¶
Tab to the progress track, then:
| Key | Action |
|---|---|
| ← / → | Back / forward 5 seconds |
| Shift + ← / → | Back / forward 10 seconds |
| Home | Jump to the start |
| End | Jump as far forward as you are allowed |
| Space | Play / pause |
In NO-SKIP mode these are limited the same way clicking is: they will not take you past the furthest point you have watched.
In-video questions¶
Interactive videos can pause at set points to ask a question. Playback stops, the question appears over the video, and you answer it right there. Once you answer correctly, click Continue and the video resumes. These work like knowledge checks, including attempt limits.
No-skip mode¶
Many videos run in NO-SKIP mode, shown as a flag on the control bar (on a phone there is no room for the flag, but the mode still applies). You can rewatch anything you've already seen, but you can't fast-forward past the point you've reached, including via the chapter menu. This ensures you watch the material in full.
Completing a lesson¶
Lessons complete automatically once you've met every requirement:
- Watched each video to the end
- Answered every required knowledge check and in-video question correctly
- Spent the minimum viewing time on the lesson (when the lesson sets one)
When all conditions are met, the lesson is marked done and the next lesson unlocks, with no button to press. A Done tag appears at the top of the lesson.
Viewing time
Some lessons require a minimum time on the page. The timer only counts while the lesson tab is actually open and visible, so leaving it in a background tab won't advance it.
When you're stuck¶
If a required check uses up all its attempts and you still haven't passed it, the lesson can't complete on its own. The player shows an Attempts used up message with your next step, which depends on your organization's policy:
- Retake course: reset your attempts and progress and start the course over yourself.
- Request a reset: ask your instructor to reset your attempts. Once you've requested it, the player confirms it's pending review.
See Quizzes for more on retakes and resets.
Signing off a course¶
Some courses require an e-signature to complete, which is common for compliance or mandatory training. After you finish every lesson, a Sign to complete this course card appears. Type your full name to attest that you completed the course yourself, then click Sign & complete. Your completion is recorded and your certificate is issued at that moment.
The "What's new" banner¶
When an author publishes an update to a course you're already taking, a What's new in this course banner appears at the top of the lesson explaining what changed. Read it, then dismiss it with the ✕. You may also get a notification about the update.
Reviewing a completed course¶
After you finish a course you can reopen it any time from My Learning; the button reads Review. Completed courses stay fully available so you can revisit the material or download your certificate. Depending on your organization's policy, a Retake course option may also be offered.