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Tow & DOT

The Tow & DOT terminal is the mobile console for tow trucks and DOT/recovery units. Open it from your department's row under Go on duty on your community home. It mirrors the Law Enforcement MDT but with tow status codes, tow requests, a plate lookup tuned for drivers, and the tow sheet report.

Work is coordinated with Dispatch, and your truck shows on the live map when your CAD account is linked to your in-game character (see FiveM).

Going on duty

Tow & DOT runs on TOW_DOT departments. The login screen is drawn in your terminal look, the same screens as the LE MDT. You pick:

  • Server: only when your community runs more than one server (choose it first; your unit and dispatch traffic are scoped to it).
  • Department: a drop-down with each department's logo; a single department is auto-selected.
  • Truck: your unit callsign.
  • Officer: your rank, name and badge, set the first time in a department and remembered after that.
  • Capabilities: self-select the truck type (Flatbed, Wheel-lift, Heavy, etc.).

Then press Login.

Link your game character

Use Link FiveM Game on the login card (or from the MORE menu) to generate a one-time /cadlink <code> command. Run it in-game (valid 10 minutes) so your truck appears on the live map. See FiveM.

Roster-managed members only see the departments and capabilities their roster assigns; owners and super-admins see everything.

The chrome

  • Title bar / menu bar: the title bar carries the dispatch indicator (green DISPATCH ONLINE / yellow DISPATCH BUSY / grey NO DISPATCH, same as the LE MDT). Menus: Login/Logout, Requests (Tow Requests), Messages, Tools (Map, GPS Information), Help.
  • Status strip: shows your DOT agency, Truck callsign, current Request, and status color.
  • Toolbar row 1 (screens): Back, Map, Display Call, Requests, New Call, Complete Tow, Records, Plate Lookup, Msgs, Unit Times. (Each button carries its on-screen F-key label.)
  • Toolbar row 2 (status): the tow status buttons plus More, Units, and Blackout Screen.
  • Panic / broadcast banners: active panic alerts and dispatch broadcasts drop in across the top.
  • MORE menu: a tile grid: Tow Requests, New Call, Tow Report, Complete Tow, Plate Lookup, Records Console, Messages, Unit Times, Time Stamp, Ride Along (two operators in one truck, see Ride along), Link FiveM Game, Logout, and a light/dark toggle.

Esc closes the top modal or menu.

Terminal looks

The Tow console comes in three looks. Your department sets the default; pick your own under More → Terminal Look. All three work the same calls and statuses.

  • PulseSquare: the layout above.
  • PulseField, in amber: Map, Display Request, Requests, New Call, Plate Lookup, Queries, Roads, Records, Msgs, Unit Times and PANIC across the top, your statuses as bars down the left ending in Complete Tow (F2), and Trucks and Blackout Screen under them. The map screen shows Events and Trucks cards beside the map. A request opens as a Dispatch Report with a Tow Report button that starts a Tow Sheet already linked to that request. The login screen and Reporting are drawn in PulseField too.
  • PulseMin: a Windows console with the request and unit grids always on screen, under an amber header and toolbar. See Terminal looks.

Panic alerts

Tow/DOT units receive panic alerts on the panic banner so you know when a scene has gone hot, and the console has a PANIC button of its own. The Ctrl+Shift+P chord is Law Enforcement only. See FiveM.

Status set

Set your status from the second toolbar row. Colors follow your community's status configuration; the on-scene/tow statuses require you to be assigned to a request.

Button Meaning
AVAILABLE Free for the next request. Clearing while on a request detaches you (and closes it if you were the last unit).
ENROUTE Responding to a request.
ON SCENE Arrived at the vehicle/scene.
IN TOW Vehicle is hooked and under tow.
OOS Out of service; prompts for a reason code.

Out-of-service reasons come from Admin → Dispatch & Records → Dispositions & OOS → Tow & DOT (defaults include Truck Maint, Refuel, Meal Break, At Yard/Lot, Supplies, End of Shift).

Tow requests

Requests lists the tow work you can see, each by its short daily call number (027), with prev day beside a call still open from an earlier day. Tow/DOT normally sees only dispatched requests (its own department's calls and anything assigned to it) rather than the open 911 queue. A tow call nobody gave a department (a TOW call type from New Call or the command bar) shows on all Tow/DOT boards under Pending Requests until someone takes it.

Watch List is off by default

Tow/DOT can only watch other agencies if an admin opts in and chooses which agency types DOT is allowed to watch. It's disabled out of the box. Dispatch and Court are never watchable. When enabled, watching a permitted agency surfaces its units and calls too (from the Units board → Watch List).

Open a request to reach the shared incident detail screen (problem, vehicle/caller, location, log, tabs). From there you can SELF ASSIGN, add comments, acknowledge updates, and message units.

New Call (self-generate)

New Call lets you start your own request: pick a type (type any part of its code or name to find it; only a listed type can be chosen, and none is picked for you), set the location, and it creates the request, attaches your truck, sets you ENROUTE, and opens it, the same self-generate flow officers use on the LE MDT.

Complete Tow

Complete Tow closes out a request. It shows the request and vehicle, then captures:

  • Disposition: admin-configurable per the Tow & DOT list (defaults: Vehicle Towed, Impounded, Released to Owner, Recovery Complete, Gone on Arrival, Cancelled).
  • Mileage and Fee $.
  • Notes.

Submitting closes the request with the chosen disposition and returns you to AVAILABLE.

Units board

Units lists tow/DOT units on duty with type, status pill, location, and request. When an admin has enabled watching (see above), Watch List surfaces a permitted agency's units and calls.

Plate Lookup

Plate Lookup runs a vehicle against the registry and returns a driver-appropriate card: vehicle details and registered owner name/DOB, with no law-enforcement records exposed. The banners are what matter before you hook a vehicle:

Contact law enforcement prior to tow

A red CONTACT LAW ENFORCEMENT PRIOR TO TOW banner appears when the vehicle is flagged STOLEN, has an active CAD BOLO, or the registered owner has a warrant. Do not move the vehicle; get an officer on scene first.

An amber banner flags registration issues (expired registration, no insurance). If a plate has no registration on file but carries a BOLO, the lookup still tells you to contact law enforcement.

Tow report

Open Records or Tow Report from the MORE grid to file a Tow Sheet / Vehicle Removal Report: reason for tow, vehicle details, tow company info (company, driver, yard, truck/plate), an inventory narrative, and the reporting officer block. It uses the shared records engine, so drafts persist for 24 hours across logout.

Impounds and vehicle history

Tow/impound records attach to the vehicle, so the history follows the plate across the Civilian portal, Dispatch, and in-game plate lookups.

Map, messages, and tools

  • Map: the live map with your truck (tow styling) and visible units and requests.
  • Messages: full inbox/compose/reply, with an unread notice on login and a flashing Msgs button.
  • Unit Times: run a unit's call/time-stamp history (PULSECAD QUERY RETURN); click an INC# to open it.
  • Time Stamp: log a timestamp entry to your unit history.
  • Blackout Screen: dims the terminal.

Call types

Tow/DOT request types are configured per community in Admin → Call Types, each with a default priority and category, so dispatch and self-generated requests use consistent problem labels.