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Fire & EMS

The Fire & EMS terminal is the mobile data console for fire apparatus and medical units. Open it from the Fire & EMS tile on the hub. It mirrors the Law Enforcement MDT but with fire/EMS status codes, patient tools, and medical reports.

Everything you work is coordinated with Dispatch, and your apparatus shows on the live map when your CAD account is linked to your in-game character (see FiveM).

Going on duty

Fire & EMS runs on FIRE_EMS departments (e.g. SAFR, EMS). On the go-on-duty card you pick:

  • Server — only when your community runs more than one server (choose it before going on duty; your unit and all dispatch traffic are scoped to it).
  • Department — click the department tile (its uploaded logo fills the head emblem). If the surface has a single department it is auto-selected.
  • Station — if your community configured station houses for that department, choose the station you are running out of. It shows on your status strip and prefills fire reports.
  • Apparatus — your unit callsign (e.g. E-12, M-7).
  • Badge / ID — your personal firefighter/medic ID (e.g. FF-204). Fire/EMS units carry both an apparatus callsign and a personal badge, so this field is always shown.
  • Capabilities — self-select what the rig/crew is certified for (Engine, Ladder, Rescue, Ambulance, etc.).

Station houses are admin-configured

The station list comes from the department's Stations in Admin. If no stations are set for your department, the Station picker is hidden and you just log in with your apparatus and badge.

Link your game character

Use Link FiveM Game on the login card (or from the MORE menu) to generate a one-time /cadlink <code> command. Run it in-game (valid 10 minutes) so your apparatus appears on the live map. See FiveM.

Roster-managed members only see the departments and capabilities their roster assigns; owners and super-admins see everything.

The chrome

The terminal has the familiar CAD window layout:

  • Title bar / menu barLogin/Logout, Calls, Reports (Fire Run, PCR, Med Entry, Refusal), Messages, Tools (Map, Modify Login / Apparatus), Help.
  • Status strip — shows your Station, Apparatus (callsign · #badge), current Call, and status color.
  • Toolbar row 1 (screens) — Back, Map, Display Call, Calls, New Call, Patient Lookup, Records, Msgs, Unit Times.
  • Toolbar row 2 (status) — the fire/EMS status buttons plus More, Units, and Blackout Screen.
  • Panic / broadcast banners — active panic alerts and dispatch broadcasts drop in across the top of the workspace.
  • MORE menu — a tile grid with everything: New Call, Modify Login, Fire Run, PCR, Medical Entry, Refusal of Care, Patient Lookup, Records Console, Messages, Unit Times, Time Stamp, Link FiveM Game, Logout, and a light/dark toggle.

Keyboard shortcuts

Key Action
F1 Map
F2 New Call (self-generate)
F6 Patient Lookup
F8 Display Call (open your active incident)
F9 Call queue
F10 Records
Esc Close the top modal / menu

Shortcuts only fire while you are on duty, no modal is open, and you are not typing in a field.

Panic alerts

Fire/EMS crews receive panic alerts on the panic banner. Officer panic is triggered in-game or from the LE MDT; see FiveM.

Status set

Set your status from the second toolbar row. Statuses gate on being attached to an incident where noted, and colors follow your community's status configuration.

Button Meaning Notes
IN QTRS / AVL In quarters / available Clearing while on a call detaches you (and closes the call if you were the last unit on it).
ENROUTE Responding Requires an assigned incident.
ON SCENE Arrived Requires an assigned incident.
TRANS Transporting Opens a destination + patient/comments form; logs TRANSPORTING TO: … to the incident.
AT HOSP At hospital Opens a facility picker; logs AT HOSPITAL: … to the incident.
STAGING Staged near scene Requires an assigned incident.
OOS Out of service Prompts for a reason code (admin-configurable).

Transport and hospital destinations are logged

When you go TRANS or AT HOSP, the destination and any patient notes you enter are written into the incident's log, so dispatch and other responders see where the patient is going.

Out-of-service reasons come from Admin → Dispatch & Records → Dispositions & OOS → Fire & EMS (defaults include Apparatus Maint, Refuel, Meal Break, Training, Station Duties, Restock Supplies, Decontamination).

Calls and incidents

Calls lists the active and pending calls you can see. Fire/EMS sees anything on its watch list plus every FIRE- or EMS-category call — so a fire apparatus still sees an EMS medical call even when Fire and EMS are separate departments with different abbreviations.

Open a call to reach the incident detail screen, which is shared with the other MDTs:

  • Problem, address, location, postal, case #, time, division, INC#, priority, type, status.
  • SELF ASSIGN to attach and go ENROUTE; ADD CMNT to add a log entry; ACK UPDATES to clear new updates; GENERATE CASE # for a records case number.
  • MSG UNITS opens a message pre-addressed to every unit on the call; MAP IT jumps to the map.
  • Tabs: INFO (units, primary, numbered log), PRIORS (prior calls at the address, click an INC# to open), CALLER, CAUTION, 2NDRY LOC.

The incident re-derives from live data, so comments, attached units, and transport destinations refresh without reopening.

New Call (self-generate)

New Call (F2) lets you start your own run: pick a problem/type, set the location, and it creates the call, attaches your apparatus, sets you ENROUTE, and opens the incident — the same self-generate flow officers use on the LE MDT. Clear your current call first.

Units board

Units lists fire/EMS units on duty with agency, type/capability, status pill, location, call, and crew size. Use Watch List to also surface another agency's units and calls.

Patient Lookup

Patient Lookup (F6) searches civilians by name, DOB, SSN, or DL number and returns a medical-only patient card — no law-enforcement records are exposed. It shows:

  • Demographics — name, DOB, sex, address, city/postal, height/weight, phone.
  • Medicalblood type (highlighted), allergies, and medical history pulled from the civilian record.
  • Alert banners — a red ALLERGIES banner when allergies are on file, plus flags for DECEASED, MISSING, or ACTIVE WARRANT.

Where medical data comes from

Blood type, allergies, and medical history are entered on the civilian's record in the Civilian portal. If nothing is recorded, allergies show as "NKA (No Known Allergies)".

Reports

Open Records (F10) or pick a report from the Reports menu / MORE grid. The Fire MDT uses the shared records engine with a fire/EMS form catalog:

Report Purpose
Fire / Medical Run The NFIRS-style run report — times (dispatched/enroute/arrived/transporting/clear), apparatus & staffing (with Station), scene info, patient contact, resources utilized checklist, equipment, and narrative.
Patient Care Report (PCR) Full patient care documentation — patient info, a detailed assessment block (vitals, AVPU, ECG, GCS scoring, etc.), a front/back body injury diagram with typed injury markers, treatment & care, and a narrative.
Medical Entry A lighter medical record — patient info plus add-lists for history, medications, and allergies.
Refusal of Care Refusal documentation — assessment, disclosure/acknowledgement points, narrative, and a patient signature request that can be routed to the patient's civilian portal.

All reports support the shared engine's narrative, checkbox/checklist, crew, and certification blocks. Narrative text, checkboxes, and refusal signatures persist as you work.

Drafts survive logout

Unsaved report drafts are kept for 24 hours per user and community, so you can log out and come back to a half-finished report.

Map, messages, and tools

  • Map (F1) — the live map with your apparatus (fire styling) and visible units and calls; the footer shows your callsign and station.
  • Messages — full inbox/compose/reply, with an unread notice on login and a flashing Msgs button. Compose from an incident with MSG UNITS.
  • Unit Times — run a unit's call/time-stamp history (PULSECAD QUERY RETURN); click an INC# to open that incident.
  • Time Stamp — log a timestamp entry to your unit history.
  • Modify Login / Apparatus — change your department, callsign, badge, station, phone, or capabilities mid-shift without going off duty.
  • Blackout Screen — dims the terminal.

FiveM station alerts

When dispatch assigns a fire/EMS unit and your community has the station alert plugin enabled, an in-game station alert fires (tones and a screen alert at the station), carrying the department, call category, nature, and location. See FiveM.

Fire/EMS calls also tone on-duty fire/EMS crews on their own audio channel — a priority tone for high-priority calls, a standard new-call tone otherwise.

Call types

Fire and EMS call types (structure fire, medical, MVA, etc.) are configured per community in Admin → Call Types, each with a default priority and category.

Shared, multi-agency incidents

Fire/EMS and law enforcement can attach to the same call, so a multi-agency scene — for example a collision with injuries — is coordinated from one incident record shared with Dispatch.