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PulseLMS Student Guide

Complete Learning Platform User Manual

Version: 2.0 Last Updated: January 2026 Audience: Students, Learners, Training Participants

Table of Contents

  1. Introduction
  2. Getting Started
  3. Logging In and Account Setup
  4. Understanding the Dashboard
  5. Finding and Enrolling in Courses
  6. Navigating Course Content
  7. Profile Setup and Preferences
  8. Notification Settings
  9. Learning
  10. Viewing Course Materials
  11. Downloading Resources
  12. Participating in Forums
  13. Completing Activities
  14. Tracking Your Progress
  15. Activity Completion Indicators
  16. Assessments
  17. Taking Quizzes
  18. Submitting Assignments
  19. Peer Assessments
  20. Viewing Feedback and Grades
  21. Grade Reports
  22. Communication
  23. Messaging Other Users
  24. Forum Participation
  25. Contacting Instructors
  26. Calendar and Events
  27. Certificates and Badges
  28. Earning Badges
  29. Viewing Achievements
  30. Downloading Certificates
  31. Sharing Credentials
  32. Virtual Classroom
  33. Joining BigBlueButton Sessions
  34. Using Audio and Video
  35. Chat and Participation
  36. Recordings
  37. Mobile Learning
  38. Accessibility Features
  39. Troubleshooting
  40. Tips for Success

Introduction

Welcome to PulseLMS, your comprehensive learning management platform designed to provide an engaging and effective educational experience. This guide will help you navigate all aspects of the platform, from initial login to earning certificates and badges.

What is PulseLMS?

PulseLMS is a powerful learning platform that enables you to:

  • Access course materials anytime, anywhere
  • Complete interactive learning activities
  • Take quizzes and submit assignments
  • Communicate with instructors and fellow learners
  • Track your progress and achievements
  • Earn certificates and digital badges
  • Participate in live virtual classroom sessions

System Requirements

Before getting started, ensure your system meets these requirements:

Desktop/Laptop: - Modern web browser (Chrome, Firefox, Safari, Edge - latest versions) - JavaScript enabled - Cookies enabled - Minimum screen resolution: 1024x768 - Stable internet connection (minimum 2 Mbps for video content)

Mobile Devices: - iOS 12+ or Android 8+ - PulseLMS mobile-responsive web version (optional but recommended) - Mobile browser (Chrome for Android, Safari for iOS)

For Virtual Classroom Sessions: - Webcam (optional but recommended) - Microphone - Speakers or headphones - Minimum 5 Mbps internet for video conferencing

Getting Started

Logging In and Account Setup

First-Time Login

  1. Navigate to PulseLMS
  2. Open your web browser
  3. Enter the PulseLMS URL provided by your organization

  4. You will see the login page

  5. Enter Your Credentials

  6. Username: Enter the username provided to you (usually your email or employee ID)
  7. Password: Enter your temporary password

  8. Click Log in

  9. First-Time Password Change

  10. On first login, you may be prompted to change your password
  11. Enter your current (temporary) password
  12. Create a new password following these requirements:
    • Minimum 8 characters
    • At least one uppercase letter
    • At least one lowercase letter
    • At least one number
    • At least one special character (!@#$%^&*)
  13. Confirm your new password
  14. Click Save changes

Login Methods

PulseLMS supports multiple login methods depending on your organization's configuration:

Standard Login: - Username and password authentication - Available on the main login page

Single Sign-On (SSO): - If your organization uses SSO, you may see additional login buttons - Click your organization's SSO button - You'll be redirected to your organization's login page - After successful authentication, you'll return to PulseLMS

OAuth Login (Google, Microsoft, etc.): - Click the appropriate social login button - Sign in with your external account - Grant necessary permissions

Forgot Password

If you forget your password:

  1. Click Forgotten your username or password? on the login page
  2. Enter your username or email address
  3. Click Search
  4. Check your email for a password reset link
  5. Click the link (valid for 30 minutes)
  6. Create a new password
  7. Log in with your new password

Account Lockout

After multiple failed login attempts: - Your account may be temporarily locked - Wait 15-30 minutes before trying again - Or contact your administrator for assistance

Staying Logged In

  • Check Remember username to save your username for future visits
  • For security, you'll be automatically logged out after a period of inactivity
  • Always log out when using shared or public computers

Understanding the Dashboard

The Dashboard is your personal learning hub, displaying everything you need at a glance.

Dashboard Components

Navigation Bar (Top) The top navigation bar provides quick access to: - Home: Return to the main page - Dashboard: Your personal learning hub - My courses: List of all enrolled courses - Site home: Platform home page - Calendar: Upcoming events and deadlines - Private files: Your personal file storage

User Menu (Top Right) Click your profile picture or name to access: - Profile: View and edit your profile - Grades: Quick access to all grades - Calendar: Personal calendar - Private files: File storage - Preferences: Account settings - Log out: End your session

Course Overview Block The main dashboard area displays: - Timeline: Upcoming activities and deadlines - Starred courses: Your favorite courses - In progress: Courses you're currently taking - Completed: Finished courses

Timeline View Shows activities due: - Today - This week - Next 30 days - All upcoming items

Recently Accessed Courses Quick links to courses you've recently visited.

Upcoming Events Calendar events and deadlines at a glance.

Customizing Your Dashboard

  1. Click Customise this page button
  2. Add, remove, or rearrange blocks
  3. Choose your preferred course display:
  4. Card view
  5. List view
  6. Summary view
  7. Filter courses by:
  8. All courses
  9. In progress
  10. Past
  11. Starred
  12. Click Stop customising this page when done

Dashboard Blocks

Common blocks you may see:

Calendar Block: - Mini calendar view - Click dates to see events - Arrows navigate months

Upcoming Events Block: - Lists near-future events - Due dates for activities - Course events

Recent Activity Block: - New forum posts - Grade updates - Course announcements

Private Files Block: - Quick access to uploaded files - Storage quota indicator

Finding and Enrolling in Courses

Course Categories

Courses are organized into categories:

  1. Click Site home or Find a course
  2. Browse available categories
  3. Click a category to see its courses
  4. Subcategories may contain additional courses

Searching for Courses

Basic Search: 1. Use the search box on the home page 2. Enter course name or keywords 3. Press Enter or click the search icon 4. Review search results

Advanced Search: - Filter by category - Filter by enrollment type - Sort by name, date, or popularity

Course Enrollment Types

Open Enrollment: - Self-enroll immediately - No approval required - May require enrollment key

Enrollment Key Required: - Enter the key provided by your instructor - One-time entry - Provides ongoing access

Manual Enrollment: - Instructor or admin enrolls you - No action required on your part - You'll receive notification when enrolled

Self-Enrollment with Approval: - Request enrollment - Await instructor approval - Receive confirmation when approved

How to Enroll

  1. Find the Course
  2. Navigate to the course you want

  3. Click on the course title

  4. Enrollment Options

  5. If open: Click Enroll me
  6. If key required: Enter the enrollment key and click Enroll me

  7. If approval needed: Click Request enrollment

  8. Confirmation

  9. You'll see a confirmation message
  10. The course appears in your course list
  11. You can begin learning immediately

Enrollment Keys

Enrollment keys are passwords for course access: - Obtain from your instructor - Case-sensitive - Enter exactly as provided - Only needed once per course

Unenrolling from Courses

If self-enrollment was used: 1. Go to the course 2. Navigate to course administration 3. Find Unenroll me from this course 4. Confirm unenrollment

Note: Some courses don't allow self-unenrollment. Contact your instructor if needed.

Navigating Course Content

Course Page Layout

When you enter a course, you'll see:

Course Header: - Course title - Course image (if set) - Progress indicator - Navigation breadcrumbs

Section Navigation: - Topics or weekly sections - Expandable/collapsible sections - Jump-to-section links

Activity Icons: - Different icons for different activities - Completion checkboxes - Activity titles and descriptions

Right Sidebar: - Course-specific blocks - Navigation links - Additional information

Course Formats

Courses may use different formats:

Topics Format: - Numbered topic sections - Activities grouped by subject - Navigate section by section

Weekly Format: - Date-based sections - Each section covers a specific week - Current week highlighted

Single Activity Format: - Course contains one main activity - Usually a SCORM package or quiz - Simplified navigation

Grid Format: - Visual grid of topic tiles - Click tiles to access sections - Image-based navigation

Tiles Format: - Modern tile-based layout - Animated transitions - Mobile-friendly design

Section Navigation: - Click section headers to expand/collapse - Use section links in sidebar - Jump links at page top

Activity Navigation: - Click activity titles to open - Use previous/next buttons within activities - Breadcrumbs show your location

Activity Drawer: - Click the drawer icon (if available) - See all course activities in a list - Quick navigation to any activity

Table of Contents: - Some courses include a table of contents block - Click links to jump to activities - Shows completion status

Course Completion Progress

Progress Bar: - Visual indicator at course top - Shows percentage complete - Click for detailed view

Completion Tracking: - Checkboxes next to activities - Solid = completed - Empty = not completed - Outlined = manually marked

Profile Setup and Preferences

Accessing Your Profile

  1. Click your profile picture (top right)
  2. Select Profile
  3. View your public profile page

Editing Your Profile

  1. From your profile, click Edit profile
  2. Or go to Preferences > Edit profile

Basic Information: - First name - Surname - Email address (may be locked) - City/town - Country

Profile Picture: 1. In User picture section, drag and drop an image 2. Or click to browse for a file 3. Supported formats: JPG, PNG, GIF 4. Maximum size: 2MB 5. Will be cropped to square

Profile Description: - Write about yourself - Visible to other users - Can include formatting

Interests/Tags: - Add keywords about your interests - Helps connect with similar learners - Click to find users with same interests

Optional Fields: Your organization may have additional fields: - Department - Institution - Phone number - Address - Custom fields

User Preferences

Access via profile menu > Preferences

User Account Section: - Edit profile - Change password - Preferred language - Forum preferences - Editor preferences - Calendar preferences - Message preferences - Notification preferences

Changing Your Password: 1. Go to Preferences > Change password 2. Enter current password 3. Enter new password 4. Confirm new password 5. Click Save changes

Language Settings: 1. Go to Preferences > Preferred language 2. Select your preferred language 3. Click Save changes 4. Interface changes immediately

Editor Preferences: 1. Go to Preferences > Editor preferences 2. Choose your preferred text editor: - Plain text area - Rich text editor (Atto) - Other available editors 3. Save changes

Calendar Preferences: - Starting day of week - Maximum events to display - Time display format - Upcoming events lookahead

Notification Settings

PulseLMS keeps you informed through notifications.

Types of Notifications

Web Notifications: - Appear as bell icon alerts - Displayed within PulseLMS - Real-time updates

Email Notifications: - Sent to your registered email - Configurable per notification type - Include digest options

Mobile Push Notifications: - If using mobile-responsive web version - Instant alerts on your device - Configurable separately

Configuring Notifications

  1. Click profile menu > Preferences
  2. Select Notification preferences
  3. You'll see a matrix of notification types

Notification Matrix: Each row represents a notification type: - Forum posts - Assignment submissions - Grade notifications - Message alerts - Calendar reminders - Badge awards

Each column represents a method: - Web - Email - Mobile (if available)

Enabling/Disabling: - Click the icon/checkbox to toggle - Green/checked = enabled - Grey/unchecked = disabled

Common Notification Types

System Notifications: - Account changes - Password updates - Security alerts

Course Notifications: - New announcements - Content updates - Deadline reminders

Activity Notifications: - Forum replies - Assignment grades - Quiz availability

Message Notifications: - Private messages - Group messages

Calendar Notifications: - Upcoming events - Due date reminders

Email Digest Options

For forum notifications: 1. Go to Preferences > Forum preferences 2. Choose email digest type: - No digest (individual emails) - Complete (daily, all posts) - Subjects (daily, subjects only)

Managing Notification Overload

Tips for managing notifications: - Disable less important notifications - Use email digests for forums - Set specific times for checking - Use filters in your email client

Learning

Viewing Course Materials

Types of Learning Resources

Documents and Files: - PDF documents - Word documents - PowerPoint presentations - Excel spreadsheets - Other file types

Web Content: - Pages within PulseLMS - Links to external websites - Embedded content

Multimedia: - Videos - Audio files - Interactive media - Images and graphics

Interactive Content: - H5P activities - SCORM packages - Interactive presentations

Accessing Resources

  1. Navigate to your course
  2. Find the resource in the appropriate section
  3. Click the resource title
  4. The resource opens (in PulseLMS or new window)

Viewing Different Resource Types

PDF Files: - May open in browser PDF viewer - Use controls to: - Zoom in/out - Navigate pages - Search text - Print (if permitted)

Documents (Word, PowerPoint, Excel): - May download automatically - Or use online viewer (if available) - Open with appropriate application

Web Pages: - Open within PulseLMS - Fully formatted content - May include images and media

Videos: - Use built-in video player - Controls: play, pause, volume, fullscreen - May include captions - Progress tracked when enabled

Audio Files: - Use built-in audio player - Controls: play, pause, seek, volume

SCORM Packages: - Launch in new window or frame - Follow internal navigation - Progress automatically tracked - May include quizzes and assessments

H5P Content: - Interactive elements - Follow on-screen instructions - May include: - Interactive videos - Presentations - Flashcards - Quizzes

Resource Viewing Tips

  • Use fullscreen for videos and presentations
  • Enable captions when available
  • Take notes as you learn
  • Mark complete when finished (if manual tracking)

Downloading Resources

Which Resources Can Be Downloaded?

Downloadable resources typically include: - PDF documents - Office documents - Media files (when permitted) - Resource folders - Compressed archives

Some resources cannot be downloaded: - SCORM packages (usually) - Embedded external content - Streaming-only videos - Protected content

How to Download

Single File: 1. Click the resource link 2. Depending on browser settings: - File downloads automatically - Or save dialog appears 3. Choose save location 4. Access from your downloads folder

Right-Click Method: 1. Right-click the resource link 2. Select Save link as... or Save target as... 3. Choose save location 4. Click Save

Folder Resources: If a teacher has shared a folder: 1. Click the folder link 2. View folder contents 3. Click individual files to download 4. Or use Download folder button (if available)

Managing Downloaded Files

Organization Tips: - Create course-specific folders - Use consistent naming conventions - Include dates if content updates frequently - Delete outdated versions

Offline Access: Downloaded files can be accessed without internet: - Study materials on the go - Reference during exams (if permitted) - Backup important resources

Download Issues

File Won't Download: - Check popup blocker settings - Allow downloads from PulseLMS - Try right-click > Save as method - Check available disk space

Can't Open Downloaded File: - Ensure you have appropriate software - Check file extension - Try alternative applications

Participating in Forums

Forums are discussion spaces where you interact with instructors and fellow learners.

Types of Forums

News Forum: - Announcements from instructors - One-way communication - All participants subscribed - Cannot reply (usually)

Standard Forum: - Open discussion area - Start new discussions - Reply to existing posts - Multiple threads

Q&A Forum: - Post your answer first - Then see others' responses - Encourages independent thinking

Single Discussion Forum: - One topic only - All posts in one thread - Focused discussion

Each Person Posts One Discussion: - Start one discussion per person - Can reply to all discussions - Limited new topic creation

Blog-Like Forum: - Extended posts - Others can comment - Personal reflection style

Reading Forum Posts

  1. Click the forum link in your course
  2. See list of discussions
  3. Click a discussion to read
  4. Navigate through posts:
  5. Nested view (threaded replies)
  6. Flat view (chronological)
  7. Branch view (topic branches)

Posting to Forums

Starting a New Discussion: 1. Click Add a new discussion 2. Enter a subject line 3. Write your message in the editor 4. Attach files if needed (drag and drop or use file picker) 5. Choose subscription options 6. Click Post to forum

Replying to Posts: 1. Click Reply under the post 2. Your quote may be included 3. Write your response 4. Attach files if needed 5. Click Post to forum

Editing Posts: - Click the gear icon or Edit link - Available for limited time after posting - Make changes and save

Deleting Posts: - Usually only possible shortly after posting - Click delete option if available - Confirm deletion

Forum Etiquette

Best Practices: - Use descriptive subject lines - Stay on topic - Be respectful and constructive - Cite sources when referencing - Check for existing discussions before posting - Use proper formatting for readability

What to Avoid: - Posting personal or private information - Using inappropriate language - Spamming or posting off-topic - Sharing answers to graded assessments - Aggressive or hostile responses

Forum Subscriptions

Subscription Options: - Subscribe to receive email notifications - Options per forum or per discussion - Subscription modes: - Optional (you choose) - Forced (automatically subscribed) - Auto (new posts subscribed) - Disabled (no subscription)

Managing Subscriptions: 1. Click forum settings 2. Find subscription options 3. Toggle as needed 4. Set email digest preferences

Searching Forums

  1. Use the search box within the forum
  2. Or use advanced search:
  3. Search by word/phrase
  4. Search by user
  5. Search by date range
  6. Review results and click to open

Completing Activities

Activities are interactive learning components that may be graded.

Types of Activities

Quizzes: - Multiple question types - Timed or untimed - Automatic grading - Immediate or delayed feedback

Assignments: - Submit work for grading - File uploads or text entry - Instructor-graded

SCORM/xAPI Packages: - Interactive e-learning content - Self-paced modules - Built-in assessments

Lessons: - Branching scenarios - Decision-based paths - Embedded questions

Workshops: - Peer assessment activities - Submit and review work - Multiple evaluation phases

Wikis: - Collaborative content creation - Edit and contribute together

Databases: - Add and search entries - Collaborative data collection

Glossaries: - Term definitions - Contribute entries - Auto-linking

H5P Activities: - Interactive content - Various activity types - Gamified learning

Starting an Activity

  1. Click the activity title in your course
  2. Read any instructions provided
  3. Click the start/begin button
  4. Complete the activity requirements
  5. Submit or save as needed

Activity Tips

  • Read all instructions before starting
  • Note any time limits or attempt restrictions
  • Save progress when possible
  • Complete required elements
  • Submit before deadlines

Tracking Your Progress

PulseLMS provides multiple ways to track your learning progress.

Course Progress Indicator

Progress Bar: - Located at course top - Visual percentage indicator - Updates in real-time

Progress Details: 1. Click the progress bar or indicator 2. See detailed breakdown: - Completed activities - In-progress activities - Not started activities

Activity Completion

Completion Criteria: Activities can be completed by: - Viewing the activity - Achieving a grade threshold - Manual marking - Automatic completion (meeting all criteria)

Completion Status: - ✓ (solid check): Completed - ○ (empty circle): Not complete - ◐ (half circle): In progress - ✓ (outlined check): Manually marked

Viewing Your Progress

Course-Level: 1. Enter the course 2. View progress bar at top 3. See completion checkmarks next to activities

All Courses: 1. Go to Dashboard 2. Use Timeline view 3. See courses with progress indicators

Detailed Report: 1. In the course, find course administration 2. Click on your grade or progress report 3. View detailed activity status

Activity Completion Indicators

Understanding completion indicators helps track your progress effectively.

Indicator Types

Automatic Completion: - System tracks your activity - Completion based on criteria: - Viewing content - Submitting work - Achieving grades - Spending required time

Manual Completion: - You mark activities complete - Checkbox next to activity - Click to toggle status

Conditional Completion: - Must meet specific criteria - May include multiple requirements - All conditions must be satisfied

Reading Completion Icons

Not Completed (Empty Circle): - Activity not yet completed - Requirements not met - Action needed

Completed (Solid Checkmark): - All criteria met - No further action needed - Counts toward course completion

Completed with Conditions (Special Icon): - Completed but with conditions - May need passing grade - Check specific requirements

Locked (Lock Icon): - Prerequisites not met - Complete required activities first - Will unlock automatically

Completion Tracking Views

Inline Checkboxes: - Next to each activity - At-a-glance status - Click for manual completion (if enabled)

Activity Completion Report: 1. Navigate to course administration 2. Select Activity completion report 3. View grid of activities and status 4. Download report if needed

Course Completion Status: 1. Check course completion block 2. View overall course status 3. See remaining requirements

Troubleshooting Completion

Activity Won't Mark Complete: - Check completion requirements - Verify all criteria met - Wait for grade posting - Contact instructor if issues persist

Manually Marking Complete: - Only if allowed by course design - Click the checkbox - Confirm marking complete

Assessments

Taking Quizzes

Quizzes assess your understanding of course material.

Before You Start

Preparation: - Review relevant course materials - Check quiz information: - Number of attempts allowed - Time limit (if any) - Opening and closing dates - Grading method

Technical Preparation: - Stable internet connection - Reliable device - Close unnecessary applications - Disable screen timeout - Have backup device ready

Quiz Interface

Quiz Information Page: When you click a quiz, you'll see: - Quiz description - Time limit (if applicable) - Number of attempts allowed - Grading method - Attempt summary (if previous attempts exist)

Starting the Quiz: 1. Click Attempt quiz now 2. Read any confirmations 3. Click Start attempt

Quiz Navigation: - Questions displayed one per page or all at once - Navigation panel shows question status: - Not answered (empty) - Answered (filled) - Flagged (marked for review) - Click question numbers to navigate

Question Types

Multiple Choice: - Select one correct answer - Radio buttons - Read all options carefully

Multiple Response: - Select all correct answers - Checkboxes - Multiple correct options possible

True/False: - Two options: True or False - Select one

Matching: - Match items from two lists - Dropdowns or drag-and-drop

Short Answer: - Type brief response - Exact wording may matter - Case sensitivity varies

Essay: - Extended written response - Usually manually graded - Use text editor

Numerical: - Enter a number - May include units - Watch for decimal precision

Calculated: - Math-based problems - Enter calculated answer - Values may vary per student

Drag and Drop: - Drag items to correct positions - Visual/interactive - Touch-friendly

Fill in the Blanks: - Complete sentences with missing words - Dropdown or text entry - Order may matter

Time Management

Timed Quizzes: - Timer displayed prominently - Counts down to zero - Auto-submits when time expires - No extensions once started

Timer Tips: - Note starting time - Pace yourself - Don't spend too long on any question - Watch the timer regularly - Answer all questions (no penalty usually)

During the Quiz

Answering Questions: 1. Read carefully 2. Consider all options 3. Select or enter your answer 4. Click Next or navigate to next question

Saving Progress: - Answers saved automatically (usually) - Click Save without submitting if nervous - Don't close browser without submitting

Flagging Questions: 1. Click the flag icon next to question 2. Flagged questions highlighted in navigation 3. Return to review before submitting

Reviewing Answers: - Use navigation panel - Check flagged questions - Verify all questions answered - Look for unanswered questions (empty boxes)

Submitting Your Quiz

  1. Click Finish attempt...
  2. Review summary of responses
  3. See answered/unanswered status
  4. Click Submit all and finish
  5. Confirm submission
  6. View results (if immediate feedback enabled)

Important: - You cannot undo submission - Ensure all questions answered - Check summary before confirming - Save any notes before leaving

Quiz Results

Immediate Feedback: - Score displayed after submission - Correct answers shown (if enabled) - Question-by-question feedback

Delayed Feedback: - Results available after quiz closes - Or after all attempts complete - Check back later for scores

Attempt Review: 1. Return to quiz 2. Click Review on your attempt 3. See questions and your responses 4. View correct answers (if permitted) 5. Read feedback

Multiple Attempts

If multiple attempts allowed: - Grading method determines final grade: - Highest grade - Average grade - First attempt - Last attempt - Review previous attempts before retrying - Learn from mistakes

Submitting Assignments

Assignments allow you to submit work for instructor evaluation.

Assignment Types

File Submissions: - Upload one or more files - Common formats: PDF, DOC, DOCX, PPT, etc. - File size limits apply - Check accepted file types

Online Text: - Type directly in PulseLMS - Rich text editor available - Save work frequently

Video Submissions: - Record directly in PulseLMS - Or upload video file - Time limits may apply

Combination: - Some assignments allow multiple submission types - Complete all required elements

Before Submitting

Check Requirements: - Read assignment description carefully - Note due date and time - Check file type and size restrictions - Understand grading criteria (rubric) - Note number of files allowed

Prepare Your Work: - Complete your assignment - Proofread and review - Save in correct format - Rename file appropriately - Check file isn't corrupted

Submission Process

File Upload: 1. Click the assignment 2. Click Add submission 3. Drag and drop file(s) into upload area - Or click to browse and select files 4. Wait for upload to complete 5. Verify file appears correctly 6. Add any required text comments 7. Check the submission statement box (if required) 8. Click Save changes

Online Text: 1. Click the assignment 2. Click Add submission 3. Type or paste your text in the editor 4. Use formatting tools as needed 5. Click Save changes

Video Recording: 1. Click the assignment 2. Click Add submission 3. Click the video record button 4. Allow camera/microphone access 5. Record your video 6. Review and confirm 7. Click Save changes

After Submitting

Confirmation: - You'll see a confirmation message - Submission status changes to "Submitted for grading" - Check submission details: - File name - Submission time - File size

Submission Status: - Draft: Not yet submitted for grading - Submitted for grading: Successfully submitted - Graded: Instructor has evaluated

Editing Submissions

If allowed before deadline: 1. Return to the assignment 2. Click Edit submission 3. Remove or replace files 4. Update text as needed 5. Click Save changes

After Deadline: - Late submissions may be allowed with penalty - Some instructors allow late submissions - Contact instructor if needed

Resubmitting Work

If instructor allows: 1. After feedback, return to assignment 2. Click Edit submission or Add a new attempt 3. Upload revised work 4. Submit again

Multiple Attempts: - Some assignments allow unlimited revisions - Others have attempt limits - Check assignment settings

Assignment Tips

Technical: - Use reliable internet for upload - Don't wait until last minute - Save backup copies - Verify upload completed

Content: - Follow all instructions - Meet word/page requirements - Use required formatting - Include your name/ID if requested - Check rubric for expectations

Peer Assessments

Some courses include peer assessment activities where students evaluate each other's work.

Workshop Activity

The Workshop is PulseLMS's peer assessment tool.

Phases: 1. Setup: Instructor configures activity 2. Submission: Submit your work 3. Assessment: Evaluate assigned submissions 4. Grading Evaluation: Instructor evaluates assessments 5. Closed: Final grades calculated

Submitting Your Work

During the submission phase: 1. Click the Workshop activity 2. Read instructions carefully 3. Click Submit 4. Upload or enter your work 5. Add title and description 6. Save your submission

Assessing Others' Work

During the assessment phase: 1. Click the Workshop activity 2. See your assigned submissions 3. Click a submission to assess 4. Review the work carefully 5. Complete the assessment form: - Rate various criteria - Provide written feedback - Assign grades for each aspect 6. Submit your assessment 7. Repeat for all assigned submissions

Assessment Tips: - Be fair and objective - Provide constructive feedback - Reference the rubric - Be specific in comments - Complete all required assessments

Your Grades

Your workshop grade may include: - Submission grade: Quality of your work - Assessment grade: Quality of your assessments - Combined or weighted total

Self-Assessment

Some workshops include self-assessment: 1. Assess your own work 2. Use the same criteria 3. Compare with peer assessments

Viewing Feedback and Grades

Understanding your feedback helps improve your learning.

Immediate Feedback

Quiz Feedback: - Displayed after quiz submission (if enabled) - Per-question feedback - Correct answer explanations - Overall score and comments

Activity Feedback: - Some activities provide instant feedback - H5P content shows immediate results - Interactive content may include tips

Instructor Feedback

Assignment Feedback: 1. Go to the assignment 2. Click on your submission 3. View feedback: - Grade - Written comments - Rubric scores (if used) - Annotated files (if enabled) - Audio/video feedback (if provided)

Grade Comments: - Instructors may add comments with grades - Check for feedback in gradebook - Look for notification of new feedback

Feedback Types

Written Comments: - Text feedback from instructor - Specific to your submission - May include suggestions for improvement

Rubric Feedback: - Detailed scoring across criteria - See which areas were strong/weak - Specific criteria explanations

File Annotations: - Comments directly on your document - Highlighted sections with notes - Inline corrections

Audio/Video Feedback: - Personalized recorded feedback - Play within PulseLMS - More detailed explanations

Accessing All Feedback

  1. Go to the course
  2. Navigate to Grades
  3. Click on specific activities
  4. Review all feedback provided

Grade Reports

Track your academic performance through grade reports.

Accessing Your Grades

Course Grades: 1. Enter the course 2. Click Grades in navigation 3. Or go to User menu > Grades > Select course

All Grades: 1. Click your profile icon 2. Select Grades 3. Choose a course or view all

Grade Report Views

User Report: - All grades for the course - Organized by category - Category and course totals - Contribution to course grade - Feedback access

Overview Report: - All courses at once - Course totals - Quick overview of performance

Grade Items: - Individual activities - Grades received - Maximum possible - Percentage - Feedback links

Understanding Grades

Grade Scales: - Numerical (0-100) - Letter grades (A, B, C, D, F) - Custom scales (Excellent, Good, etc.) - Pass/Fail - Complete/Incomplete

Grade Calculations: - Weighted categories - Total points - Average grades - Highest/lowest drops

Hidden Grades: - Some grades hidden until date - Shown as "-" or hidden - Will appear when released

Grade Categories

Courses may organize grades into categories: - Assignments - Quizzes - Participation - Final Exam - Projects

Each category may have: - Different weights - Dropping policies - Aggregation methods

Downloading Grade Reports

If enabled: 1. Go to your grade report 2. Click export option (if available) 3. Choose format (CSV, Excel) 4. Download and save

Communication

Messaging Other Users

PulseLMS includes a built-in messaging system.

Accessing Messages

Via Notification Icon: 1. Click the message/chat icon in navigation 2. View recent conversations 3. Click to open conversation

Via User Profile: 1. Go to a user's profile 2. Click Message button 3. Start new conversation

Sending Messages

New Message: 1. Click message icon 2. Click New message or search for user 3. Type recipient name 4. Select from results 5. Type your message 6. Press Enter or click Send

Reply to Message: 1. Open the conversation 2. Type in message field 3. Press Enter or click Send

Message Features

Text Formatting: - Basic formatting supported - Emojis available - Links automatically detected

Starred Conversations: - Star important conversations - Find them quickly later - Click star icon to toggle

Message Search: - Search within conversations - Find specific messages - Search across all messages

Delete Conversations: - Delete individual messages - Delete entire conversations - Deleted from your view only

Privacy Settings

Contact Preferences: 1. Go to Preferences > Message preferences 2. Configure who can contact you: - Anyone - Course contacts only - Contacts only

Blocking Users: 1. Open conversation 2. Click settings/options 3. Select Block user 4. User cannot send you messages

Message Notifications

Configure in Preferences: - Web notifications - Email notifications - Popup alerts - Sounds

Forum Participation

Forums facilitate asynchronous discussions.

Finding Forums

Forums are located within courses: 1. Enter your course 2. Look for forum activities 3. Different forums for different purposes

Effective Forum Participation

Starting Discussions: - Search before posting new topics - Use clear, descriptive subjects - Provide context in your post - Ask specific questions

Replying: - Stay on topic - Quote relevant portions - Add value to discussion - Be respectful

Building Community: - Help fellow learners - Share resources - Acknowledge good contributions - Engage regularly

Forum Best Practices

Technical: - Write in plain language - Use formatting for readability - Add images when helpful - Attach files properly

Academic: - Cite sources - Avoid plagiarism - Support claims with evidence - Reference course materials

Social: - Be professional - Respect diverse perspectives - Provide constructive criticism - Apologize if you misspeak

Contacting Instructors

Effective communication with instructors enhances your learning.

Methods of Contact

PulseLMS Messaging: 1. Find instructor in course 2. Click their name 3. Select Message 4. Send your message

Forum Posts: - Post questions in course forums - Benefits other students - Instructors monitor forums

Email: - Use if messaging unavailable - Check instructor profile for email - Use professional format

Office Hours: - Virtual or in-person sessions - Check course for schedule - Book if appointment required

Effective Communication

Before Contacting: - Check course materials for answer - Review FAQ or announcements - Search forums - Ask classmates

Writing Effective Messages: - Use clear subject line - Identify yourself and course - State question clearly - Be specific about issue - Include relevant details - Request specific help

Example Format: 

Subject: Question about Assignment 3 - [Course Name]

Hello [Instructor Name],

I am a student in [Course Name] and have a question about Assignment 3.

[Specific question or issue]

I have already tried [what you've done to solve it].

Thank you for your help.

[Your Name]
[Student ID]

Response Expectations: - Allow reasonable response time (24-48 hours) - Don't send multiple messages - Follow up politely if no response - Check spam/junk folders

Calendar and Events

The calendar helps you manage deadlines and events.

Accessing the Calendar

Main Calendar: 1. Click Calendar in navigation 2. Or click calendar block 3. View full calendar page

Calendar Views: - Month view - Week view - Day view - Upcoming events list

Types of Events

Course Events: - Created by instructors - Visible to enrolled students - May include live sessions

Activity Deadlines: - Assignment due dates - Quiz close dates - Forum deadlines - Automatically generated

Personal Events: - Created by you - Private to your account - Study reminders

Site Events: - Platform-wide events - Important dates - Visible to all users

Group Events: - Specific to your group - Created by instructors - Collaborative activities

Creating Personal Events

  1. Click the date on calendar
  2. Or click New event button
  3. Fill in event details:
  4. Event title
  5. Date and time
  6. Description
  7. Duration
  8. Repeat options
  9. Click Save

Calendar Navigation

Month Navigation: - Click arrows to change months - Click month name for month dropdown - Click year for year selection

Jump to Date: - Click month name - Select specific date - Calendar jumps to that date

Event Colors

Events are color-coded: - Site events: One color - Course events: Another color - Group events: Different per course - User events: Personal color - Due dates: Special indicator

Calendar Export

Export Calendar: 1. Go to Calendar 2. Click Export calendar 3. Choose options: - All events - Courses to include - Time period 4. Get calendar URL 5. Subscribe in external calendar (Google, Outlook, etc.)

iCal Format: - Standard format - Works with most calendar apps - Auto-updates when subscribed

Certificates and Badges

Earning Badges

Badges are digital credentials recognizing achievements.

Types of Badges

Course Badges: - Earned within specific courses - Based on course activities - Issued by instructors

Site Badges: - Platform-wide recognition - Special achievements - Issued by administrators

External Badges: - From other platforms - Can be displayed in PulseLMS - Open Badges standard

Badge Criteria

Badges may require: - Course completion - Activity completion - Grade achievement - Manual award by instructor - Cohort membership - Profile completion - Competency achievement

Viewing Available Badges

Course Badges: 1. Enter a course 2. Find the Badges link or block 3. View available badges 4. See criteria for each

Site Badges: 1. Go to user menu 2. Click Badges 3. Select Manage badges or view options 4. See all available badges

Earning Process

  1. Understand Criteria
  2. View badge requirements

  3. Note all conditions

  4. Complete Requirements

  5. Finish required activities
  6. Achieve necessary grades

  7. Meet all criteria

  8. Automatic Award

  9. Badge awarded when criteria met
  10. Notification received

  11. Badge appears in profile

  12. Manual Award

  13. Some badges require instructor action
  14. Complete work and request if needed
  15. Instructor awards when appropriate

Viewing Achievements

Track all your earned badges and achievements.

My Badges

  1. Click your profile picture
  2. Select Badges
  3. View all earned badges
  4. See badge details

Badge Details

For each badge, view: - Badge image - Badge name - Description - Issue date - Expiry date (if applicable) - Issuer information - Criteria met - Related evidence

Badge Collections

Organize Badges: - View by course - View by date - View by issuer - Create collections (if enabled)

Displaying Badges

On Your Profile: 1. Go to badge settings 2. Enable profile display 3. Badges show on public profile

Badge Backpack: - External badge storage - Collect from multiple sources - Share across platforms

Downloading Certificates

Certificates provide formal recognition of completion.

Certificate Types

Course Completion Certificates: - Awarded upon course completion - Includes course details - May include grades

Program Certificates: - Multiple course completion - Curriculum achievements - Advanced credentials

Custom Certificates: - Specific achievements - Special recognitions - Event participation

Obtaining Your Certificate

  1. Complete Requirements
  2. Finish all required activities
  3. Achieve minimum grade (if specified)

  4. Complete any mandatory elements

  5. Access Certificate

  6. Go to course or certificate activity
  7. Click certificate link

  8. View your certificate

  9. Download Options

  10. Click Download or Get certificate
  11. Usually PDF format
  12. Save to your device

Certificate Information

Certificates typically include: - Your name - Course/program name - Completion date - Organization name - Certificate number/ID - Signature (digital) - Verification QR code or URL

Certificate Verification

Third parties can verify certificates: - Certificate number lookup - QR code scanning - Verification URL - Blockchain verification (if enabled)

Sharing Credentials

Share your achievements with others.

Sharing Badges

Social Media: 1. Go to your badge 2. Click Share 3. Choose platform: - LinkedIn - Twitter/X - Facebook 4. Customize message 5. Post

Direct Link: 1. View badge details 2. Copy badge URL 3. Share via email or message

Badge Backpack: 1. Push to Open Badges backpack 2. Share from backpack 3. Aggregate multiple sources

Sharing Certificates

LinkedIn: 1. Download certificate PDF 2. Go to LinkedIn profile 3. Add certification 4. Upload supporting document 5. Include verification link

Email: 1. Download certificate 2. Attach to email 3. Include verification link

Professional Profiles: - Add to resume/CV - Include in portfolio - Link from professional sites

Verification Information

When sharing, include: - Certificate/badge number - Verification URL - Issue date - Issuer contact

This allows recipients to verify authenticity.

Virtual Classroom

Joining BigBlueButton Sessions

BigBlueButton is the integrated video conferencing tool in PulseLMS.

Finding Live Sessions

Course Calendar: - Live sessions appear as events - Note scheduled times - Set reminders

Course Activities: - BigBlueButton activities listed in course - May be within specific sections - Check regularly for sessions

Before Joining

Technical Check: - Stable internet connection (5+ Mbps) - Working webcam (optional) - Working microphone - Working speakers/headphones - Updated browser (Chrome or Firefox recommended)

Environment: - Quiet location - Good lighting - Appropriate background - Minimize distractions

Testing: 1. Some sessions have "Join" available before start 2. Test audio and video 3. Verify everything works

Joining a Session

  1. Navigate to Activity
  2. Go to your course
  3. Find the BigBlueButton activity

  4. Click to open

  5. Session Status

  6. See if session is active
  7. View scheduled times

  8. Check recording status

  9. Join Session

  10. Click Join session
  11. Or wait for moderator if required

  12. Session opens in new window/tab

  13. Echo Test

  14. On first join, complete audio test
  15. Speak and listen for echo
  16. Confirm if you hear yourself
  17. Adjustments if needed

Session Interface

Main Areas: - Video stream (presenter/shared content) - Participant list - Chat panel - Presentation area

Control Buttons: - Microphone (mute/unmute) - Camera (on/off) - Screen share (if permitted) - Leave session

Using Audio and Video

Audio Setup

Joining with Audio: 1. Click microphone icon 2. Choose microphone type: - Microphone (speak and listen) - Listen only (no speaking) 3. Complete echo test 4. Adjust settings if needed

Muting/Unmuting: - Click microphone icon to toggle - Muted = icon crossed out - Some sessions start muted

Audio Troubleshooting: - Check browser permissions - Verify correct device selected - Refresh if issues persist - Try different browser

Video Setup

Turning On Camera: 1. Click camera/video icon 2. Allow browser permission 3. Choose video quality if prompted 4. Your video appears in display

Video Settings: - Select camera (if multiple) - Adjust quality for bandwidth - Virtual backgrounds (if available)

Video Etiquette: - Look at camera when speaking - Be mindful of background - Good lighting on face - Mute when not speaking

Chat and Participation

Using Chat

Public Chat: - All participants can see - Type in chat box - Press Enter to send - Good for questions and comments

Private Chat: - Click participant name - Select private message - One-on-one communication

Chat Features: - Emoji support - Save chat (download) - Links clickable

Participation Tools

Raise Hand: - Click hand icon - Shows in participant list - Instructor sees raised hands - Lower hand when done

Status Icons: - Away - Slow down - Speed up - Agree/disagree - Other reactions

Polls: - Instructor may launch polls - Answer appears on screen - Select your response - View results when shared

Shared Whiteboard

If instructor enables: - Drawing tools - Text tools - Shapes and lines - Multi-user annotation

Using Whiteboard: - Select tool from toolbar - Draw or write on screen - Instructor may clear periodically

Recordings

Live sessions may be recorded for later viewing.

Session Recording Notice

  • Recording indicator displayed
  • All recordings disclosed
  • May be required by instructor

Accessing Recordings

Within Course: 1. Return to BigBlueButton activity 2. Look for recordings section 3. Click to view available recordings

Recording List: - Session date/time - Duration - Presentation view - Playback button

Playback Features

Viewing Recording: 1. Click recording link 2. Opens in new window 3. Use playback controls

Playback Controls: - Play/pause - Seek/scrub timeline - Volume control - Fullscreen toggle - Playback speed (if available)

Viewing Sections: - Presentation slides - Chat history - Participant list - Video (if shared)

Recording Tips

While Recording: - Speak clearly - Keep camera on (if comfortable) - Participate actively - Be professional

For Review: - Take notes while watching - Pause to process information - Re-watch difficult sections - Complete associated activities

Mobile Learning

Accessing PulseLMS on Mobile

PulseLMS is fully accessible on any mobile device through your web browser. There is no separate app to download - simply open your mobile browser and navigate to your PulseLMS site.

Getting Started on Mobile

Any Mobile Device (iPhone, iPad, Android, Tablet): 1. Open your web browser (Safari, Chrome, Firefox, or Edge) 2. Navigate to your PulseLMS URL 3. Log in with your credentials 4. Bookmark the site for quick access

Add to Home Screen (Optional): For an app-like experience, add PulseLMS to your home screen: - iOS: Tap Share > "Add to Home Screen" - Android: Tap Menu > "Add to Home Screen"

Setting Up

  1. Access the Site
  2. Enter your PulseLMS URL in browser

  3. Or scan QR code if provided

  4. Login

  5. Enter credentials
  6. Or use SSO if configured

  7. Allow browser notifications if prompted

  8. Bookmark

  9. Save to bookmarks for easy access
  10. Add to home screen for quick launch

Mobile Features

Course Access: - View all enrolled courses - Navigate course content - Complete activities - Download files for reference

Responsive Design: - Automatically adapts to your screen size - Touch-friendly interface - Easy navigation on any device - Works on all modern browsers

Browser Notifications: - Enable notifications in browser settings - Deadline reminders - Message alerts - Announcement notifications

Messaging: - Full messaging capability - Chat with instructors - Contact classmates

Mobile Considerations

Some features are optimized for larger screens: - Complex quizzes (easier on tablet or desktop) - Large file uploads - Virtual classroom sessions - Some interactive content

Accessibility Features

PulseLMS is designed to be accessible to all learners.

Keyboard Navigation

  • Tab through elements
  • Enter to select
  • Escape to cancel
  • Arrow keys in menus

Screen Reader Support

  • Semantic HTML
  • ARIA labels
  • Alt text on images
  • Proper heading structure

Visual Accessibility

High Contrast: - Enable high contrast mode - In browser or profile settings

Text Size: - Use browser zoom - Ctrl/Cmd + Plus/Minus - Content reflows

Color Independence: - Information not color-only - Icons and text supplement

Media Accessibility

Video Captions: - Enable if available - Auto-generated or manual - Settings in video player

Audio Descriptions: - Available for some content - Toggle in player settings

Transcripts: - Text version of audio - Linked near media

Getting Help

If you need accessibility accommodations: 1. Contact your instructor 2. Reach out to administrators 3. Request specific accommodations 4. Work with accessibility office

Troubleshooting

Common Issues

Login Problems

Can't Log In: - Check username spelling - Reset password - Clear browser cache - Try different browser - Contact support

Account Locked: - Wait 30 minutes - Request unlock from admin - Check email for security alerts

Course Access

Can't Find Course: - Check enrollment - Course may not be started - Check course dates - Contact instructor

Content Not Loading: - Check internet connection - Disable ad blockers - Allow popups - Clear cache

Assignment Issues

Can't Upload File: - Check file type restrictions - Check file size limits - Try different format - Compress large files

Submission Failed: - Don't close browser - Check connection - Try again - Contact instructor before deadline

Quiz Problems

Quiz Frozen: - Don't refresh immediately - Wait a moment - Check connection - Contact instructor

Timer Issue: - Report to instructor - Take screenshots - Document the problem

Video/Audio

Virtual Classroom Issues: - Use Chrome or Firefox - Check microphone permissions - Restart browser - Check firewall settings

Getting Help

Support Resources

Help Documentation: - User guides and tutorials - FAQ sections - Video tutorials

Technical Support: - Help desk contact - Support ticket system - Live chat (if available)

Instructor Support: - Course-specific questions - Grade inquiries - Extension requests

Contact Information

Check your organization's PulseLMS for: - Support email - Help desk phone - Support hours - Emergency contact

Tips for Success

Time Management

Plan Your Schedule: - Review course calendar weekly - Set personal reminders - Allocate study time - Don't wait until deadlines

Use the Dashboard: - Check Timeline regularly - Monitor upcoming events - Track course progress - Stay organized

Active Learning

Engage with Content: - Take notes - Complete all activities - Participate in forums - Ask questions

Review Regularly: - Revisit completed content - Review before assessments - Connect concepts

Communication

Stay Connected: - Check messages regularly - Monitor announcements - Participate in discussions - Reach out when needed

Professional Communication: - Clear, respectful messages - Timely responses - Constructive contributions

Technical Best Practices

Browser Management: - Keep browser updated - Clear cache regularly - Allow necessary permissions

File Management: - Organized folder structure - Consistent file naming - Regular backups - Correct file formats

Connectivity: - Stable internet connection - Backup options for critical submissions - Test before major activities

Academic Integrity

Understand Policies: - Read academic integrity policy - Understand citation requirements - Know consequences

Practice Integrity: - Do your own work - Cite sources properly - Don't share quiz answers - Report issues

Quick Reference

Keyboard Shortcuts

Action Shortcut
Go to Dashboard Alt+D
My Courses Alt+C
Search Ctrl+/ or Cmd+/
Messages Alt+M
Calendar Alt+A

Common Icons

Icon Meaning
📄 Document/File
📁 Folder
🔗 External Link
📝 Assignment
❓ Quiz
💬 Forum
📚 Book/Lesson
📧 Message
🔔 Notification
✓ Completed
○ Not complete

Getting Help Summary

  1. Check this guide
  2. Search help documentation
  3. Ask in course forums
  4. Message instructor
  5. Contact support

Appendix

Glossary

Activity: Interactive learning element (quiz, assignment, forum, etc.)

Badge: Digital credential recognizing achievement

Block: Content element on page sidebar

Certificate: Formal document recognizing completion

Cohort: Group of users managed together

Course: Container for learning content and activities

Dashboard: Personal learning hub page

Enrollment: Process of gaining course access

Forum: Discussion area for asynchronous communication

Grade: Score or mark for assessed work

H5P: Interactive content creation tool

Resource: Learning material (file, page, link)

Rubric: Grading criteria and descriptions

SCORM: E-learning content standard

Section: Course content division

Submission: Work submitted for assessment

Timeline: Chronological view of activities

File Format Reference

Documents: - .pdf - Portable Document Format - .doc/.docx - Word Documents - .ppt/.pptx - PowerPoint Presentations - .xls/.xlsx - Excel Spreadsheets

Media: - .mp4/.webm - Video files - .mp3/.wav - Audio files - .jpg/.png/.gif - Images

Archives: - .zip - Compressed files

Version History

Version Date Changes
2.0 January 2026 Complete guide overhaul
1.5 October 2025 Added virtual classroom section
1.0 July 2025 Initial release

This guide is regularly updated. Check back for the latest information.

For questions not covered in this guide, please contact your instructor or technical support.

PulseLMS Student Guide - Version 2.0

© 2026 PulseLMS. All rights reserved.