Skip to content

Department Transfers

Managing Department Transfer Requests

PulseRoster provides a structured transfer request system with a two-stage approval workflow. Members can request to move between departments, with command staff from both the source and target departments reviewing the request.

Subscription Required

Department Transfers require a Standard or Professional subscription.


Requesting a Transfer

Members can submit a transfer request through the system.

How to Request

  1. Go to Transfers > Request Transfer
  2. Fill in the form:
Field Description
Source Department The department you are transferring from (your current active assignments)
Target Department The department you want to transfer to
Reason Explanation for the transfer (optional but recommended)
  1. Review the summary and click Submit Request

The request enters "Pending Source" status for source department review.

Staff Requests on Behalf

Community staff can submit transfer requests on behalf of other members by navigating to a member's profile and initiating a transfer from there.


Transfer Approval Flow

Transfers follow a two-stage approval process involving both departments.

Stage 1: Source Department Review

The source department's command staff reviews the request first.

Action Description
Approve Moves the request to the target department for review
Deny Rejects the transfer (reason required)

Stage 2: Target Department Review

After source approval, the target department's command staff reviews the request.

Action Description
Accept Approves the transfer and assigns rank/callsign in the new department
Deny Rejects the transfer (reason required)

Target Acceptance Form

When accepting a transfer, the target department reviewer must configure the new assignment:

Field Required Description
Rank Yes The rank to assign in the target department
Callsign No Callsign for the new department
Badge Number No Badge number for the new department
Review Notes No Internal notes about the decision

Community Staff Bypass

Community staff can approve at either stage, regardless of which department they belong to.


Transfer Execution

When the target department accepts a transfer, it executes immediately:

  1. The source department assignment is deactivated
  2. A new assignment is created in the target department with the selected rank
  3. If the source assignment was the member's primary department, the new assignment becomes primary
  4. Discord role sync triggers automatically (if configured)
  5. A completion notification is sent

Transfer Statuses

Status Description
Pending Source Awaiting source department review
Pending Target Source approved, awaiting target department review
Completed Transfer accepted and executed
Denied Rejected by source or target department
Cancelled Cancelled by the member or community staff

Status Flow

Pending Source → Pending Target → Completed
      ↓                ↓
    Denied           Denied
      ↓                ↓
   Cancelled        Cancelled

Reviewing Transfers

Command staff and community staff can review transfer requests with full context.

Review Page Information

The transfer detail page provides context to help reviewers make informed decisions:

Section Description
Transfer Flow Visual timeline showing the approval stages and current status
Disciplinary History All disciplinary records across departments with type, description, and status
Tenure How long the member has been in the source department
Commendations Awards received in the source department
Active LOAs Any current or pending leave of absence
Other Assignments Member's other active department assignments
Probation Status Whether the member is currently on probation

Cancelling Transfers

Member Cancellation

Members can cancel their own transfer requests while in Pending Source status:

  1. Go to Transfers
  2. Find your request
  3. Click Cancel

Staff Cancellation

Community staff can cancel any pending transfer request (either Pending Source or Pending Target status).


Viewing Transfer History

Transfer List

Go to Transfers to view all transfer requests.

Filtering

Use the status filter badges to narrow results:

  • All — All transfer requests
  • Pending Source — Awaiting source department review
  • Pending Target — Awaiting target department review
  • Completed — Completed transfers
  • Denied — Rejected transfers
  • Cancelled — Cancelled transfers

Visibility

Role Can See
Regular members Their own requests
Department command staff Requests involving their departments
Community staff All requests

Discord Notifications

Transfer events can trigger Discord notifications. Configure them in Settings > Notifications.

Event When It Fires
Transfer Requested Member submits a transfer request
Transfer Source Approved Source department approves the request
Transfer Denied Either department denies the request
Department Transfer Transfer is completed (target accepts)

All transfer notifications include a direct link to the transfer detail page.


Quick Reference

Transfer URLs

Page URL
Transfer List /c/[slug]/transfers
Request Transfer /c/[slug]/transfers/request
Transfer Detail /c/[slug]/transfers/[id]

Required Permissions

Action Permission
Request transfer All members
View own transfers All members
View department transfers Department Command Staff or Supervisor
Approve/Deny (source) Source Department Command Staff or Community Staff
Accept/Deny (target) Target Department Command Staff or Community Staff
Cancel any transfer Community Staff

Need help? Join our Discord Community for support.